INSATIABLE LEADERS

Privacy Policy and Cookie Policy for Website

AUGUST 2019

1. INTRODUCTION

This is our privacy policy. It tells you how we collect and process data received from you on our site. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

If you have any comments on this privacy policy, please email them to hello@insatiable-leaders.com.

 

2. WHO WE ARE

Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a 'data controller':

  • Our site address is www.insatiable-leaders.com.

  • Our trading name is Insatiable Leaders.

  • Our trading address is 10 Barnwood Close W9 2RD, London.

  • Our nominated representative is Susana Martinez Denia and they can be contacted at hello@insatiable-leaders.com.

 

3. WHAT WE MAY COLLECT

We may collect and process the following kinds of data about you:

  • Identity Data such as first name, last name, username or similar identifier, title, date of birth and gender.

  • Contact Data such as billing address, delivery or postal address, email address and telephone numbers.

  • Transaction Data such as details about payments to and from you and other details of services you have purchased from us.

  • Profile Data such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • A record of any correspondence between us.

  • Usage data - details of your visits to our site and the resources you use.

  • Marketing and Communications Data such as your communication preferences.

  • Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers

We use different methods to collect data about you including: direct interactions; website forms; Dubsado. You may pass your personal data to us by filling in forms, corresponding by post, email or otherwise or through using Dubsado.

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

a) you have given consent to the processing of your personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

c) processing is necessary for compliance with a legal obligation to which we are subject;

d) processing is necessary to protect the vital interests of you or of another natural person;

e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

f) processing is necessary for the purposes of the legitimate interests pursued by us in connection with our business or by a third party such as our credit card payment processing or to keep our website updated, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

 

4. COOKIES

Our website does not use cookies. 

 

5. HOW WE USE WHAT WE COLLECT

We use information about you to:

  • Present site content effectively to you.

  • Use data analytics to improve our website services, marketing, customer relationships and experiences.

  • Provide information and keep you updated about products and services that you request, or (with your consent) which we think may interest you.

  • Send newsletters/publications, where you have requested this.

  • Carry out our contracts with you, including obtaining information as to what you might require from our services.

  • Allow you to use our interactive services if you want to.

  • Tell you our charges.

  • Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.

  • Obtain feedback from you.

  • Tell you about any appropriate competitions, promotions or surveys, where you have requested this.

If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.

If you are a new customer, you will only be contacted if you agree to it.

If you don't want to be contacted for marketing purposes, please do not opt-in to our mailing list. 

Please note: We don't identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section in 5, you can let us know at any time by contacting us at hello@insatiable-leaders.com, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible products and services to you.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don’t provide your personal data in these cases.

 

6. WHERE WE STORE YOUR DATA

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

Payment will be encrypted. If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. In any event, we will conduct an annual review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

 

7. DISCLOSING YOUR INFORMATION

We are allowed to disclose your information in the following cases:

  • If we want to sell our business, or our company, we can disclose it to the potential buyer.

  • We can disclose it to other businesses in our group.

  • We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights.

  • We can exchange information with others to protect against fraud or credit risks.

We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, CRM, advertising and marketing. In some cases, the third parties may require access to some or all of your data. These are the third parties that have access to your information:

Dubsado

Freeagent

Paypal

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.

 

8. YOUR RIGHTS

You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at hello@insatiable-leaders.com.

Under the GDPR, you have the right to:

  • request access to, deletion of or correction of, your personal data held by us at no cost to you;

  • request that your personal data be transferred to another person (data portability);

  • be informed of what data processing is taking place;

  • restrict processing;

  • to object to processing of your personal data; and

  • complain to a supervisory authority.

 

You also have rights with respect to automated decision-making and profiling as set out in section 11 below. 

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at hello@insatiable-leaders.com.

 

9. LINKS TO OTHER SITES

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

10. CHANGES

If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.

 

11. DISPUTE RESOLUTION

11.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.

11.2 If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.

11.3 If the parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.

11.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the parties or by LawBite in accordance with their mediation procedure), the parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.

11.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the parties in any further proceedings.

11.6 If the parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both parties, shall be final and binding on them.

11.7 If the parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the parties) of the mediator being appointed, or if either party withdraws from the mediation procedure, then either party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.

11.8 Any dispute shall not affect the parties’ ongoing obligations under this Privacy Policy.