Testimonials and case studies

 

Over my career, I’ve coached middle managers to senior executives in finance, professional services, media, FMCG, artificial intelligence, and other sectors.

Below you’ll find a sample of these engagements with the type of challenges I’ve assisted my clients with.

 
 
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CRISTINA ALVAREZ,
Head of Commercial Consulting APAC at Octagon

She was craving to land into a strategic position and is now leading a new division in her company across the whole Asia Pacific

“Susana has been a critical player in helping me craft and thrive in an entirely new role that encompasses all the career criteria and growth opportunities that I’d wanted to pursue for a long time. She was unapologetic to make me own the value that I add to my company and clients and the importance of my ideas and my vision. Susana is a source of inspiration. She is competent, approachable and gets you where you want.”

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GABRIEL CISMONDI,
COO at iGenius (London-Milan)

Tapped into his unfulfilled potential to build a high-performing culture in an AI company scaling up exponentially

“The coaching experience was enlightening since the first session. Susana helped me gain clarity, redefine my priorities and increase my energy levels. She guided me to put that energy back at work to achieve both professional and personal goals and perform at my best. I improved the way I look at complex management problems and created my framework to understand, scope and solve any challenge.”

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VUYO HENDA,
Brand Director at Unilever (Durban - London)

From being stuck in her career to being promoted to a greater leadership role in her company

“Susana was instrumental in helping me realise the deep-rooted fears I had around realising my potential and succeeding. She helped me make bolder choices to lead me closer to having the impact I want in the world. Her style is refreshing and holistic. I have since moved to South Africa to take on a greater leadership role and have begun to help disadvantaged girls and women through education and self-development. All this has blossomed from the transformative coaching I had with her.”

 
 
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RAMON GUERRERO ZURITA,
Programme Manager in transformation and CEO Office at Santander UK

From a feeling of stagnation to landing into a position requiring higher responsibilities, strategic thinking and leadership

“Susana has been a stepping stone to make crucial decisions to accelerate my career. She has enabled me to discuss the reasons I felt stagnant and put into words the objectives that have been floating in my head. She has steered each session to enable me to see the bigger picture, realise what is important and act on it. She helped me realise that I can achieve more of what I think I am capable of when I set myself clear goals and that I have the tools to make the right decisions for me. In my new position, I have set more ambitious goals and been successfully reaching them.”

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LAURA KRESSMANN,
Global Manager Advertising Operations AMER - EMEA - APAC at Playstation

From starting in a new role to becoming Global Manager across EMEA, US and Asia Pacific

“Susana is genuinely passionate about helping others and revealing their true-self, and she helped me find mine. The energy and the inspiration I took away from our conversations was a game-changer in how I now tackle my challenges. I gained confidence in what I want to achieve and reconciled myself with how I want to feel at work and my “insatiable” love for change. That greatly impacted how I lead my team and voice my vision and purpose; enabling us to gain momentum, nurture creative confidence and express ourselves into meaningful work.”

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MARTIN WHITE,
Senior Analyst at Source Global Research - previously Senior Director at FTI Consulting

He did not know how to start his job search and transitioned careers after a decade as an economic consultant

“I found working with Susana invaluable. I feel like I’ve landed in the perfect role, combining the type of work I wanted, leveraging my skills and experience, and with the right culture for me. Her forcefulness, combined with listening deeply and empathising with how I felt about work was crucial for me. Without her help, I may have continued to drift, unsatisfied in my old career or jumped into something that was just as unfulfilling for me. This change would have been impossible for me to do just by myself.”

 
 
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CRISTINA RAMIREZ,
COO at Gimnasiarca | PhD

Transformed blockages into opportunities and reconnected with her purpose to lead the recent expansion in her company

“Since the first conversation with Susana, I started a journey of seeing situations in a new light. I've achieved the calmness that I was longing, balancing it with the crazy business world that I'm passionate by. I reconnected with my values to define strategies, brought forward my strengths and stepped into a new state of awareness to develop and empower my teams. Susana has been my sounding board, my thinking partner. Her capacity to generate new perspectives, put names to things and reorganise situations made possible this transformation. She brings you from chaos to stillness, transforms blockages in new opportunities, and difficult situations become moments of reflection and focus.”

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ROB EBERSTEIN,
Managing Director at Cheetah Transformation & Smartsheet Consultant (London)

Started and grew a new business and became the key UK ambassador for the US leading software company in his industry 

“It’s hard graft when you start a new business. The journey can be lonely, and Susana is there for you – as someone who brings fresh thinking and perspectives and challenges you to do more. She has helped me rise above the day to day noise to reach the 10,000ft level and made me think in a different way. Susana provides ideas that I haven’t the headspace to look for, and she has helped me in focusing on the key messages that my audience wants to hear. I’ve transformed the way I approach conversations with customers, prepare for meetings and organise monthly and quarterly plans to focus on my targets.”

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ORLA DOWLING,
Project Manager at VMware HR Information Systems (Cork) - Previously Technology Consultant at Accenture (London)

She was unfulfilled in her career and transitioned from IT consulting to HR consulting

“Susana helped me to explore and find answers to my career needs and aspirations. I now have so much clarity in my life about what I need to prioritise, that there doesn’t need to be a trade-off between my career success and my happiness. I’ve found the perfect company and department, something I would have never imagined. I truly believe that my career journey and this outcome is because of the help, guidance and tools Susana gave me during our sessions. I have no idea what my career would look like without coaching, but I’m pretty positive it wouldn’t be this great.”